Practical & Legal
The papers that hold the journey together.
Plain language. Read what you need, when you need it. Each document below is written the way the studio speaks, honestly and without small print.
Engagement
Terms of Engagement
The shape of the working relationship between the studio and the traveller.
Read →Booking
Booking Conditions
Deposits, balances, currencies, amendments and what a confirmed itinerary means.
Read →Cancellation
Cancellation Policy
The sliding scale, what is recoverable and how we work to recover it on your behalf.
Read →Insurance
Insurance Requirements
The cover we require before travel and the specialists we trust to arrange it.
Read →Safeguarding
Child & Community Safeguarding
How we protect children, communities and wildlife in every itinerary we design.
Read →Privacy
Privacy Notice
How we hold the information you share when enquiring about a journey.
Read →Cookies
Cookies
The small set of cookies the website uses and how to refuse them.
Read →
A note from the studio
"We have tried to write these in the same voice we use on the telephone, careful, honest and without theatre. If anything reads otherwise, write to us."
welcome@imaginejourneys.com →